Customer Service

One of our core values is customer service, and we take your satisfaction very seriously. If you need assistance, there is someone here (a local human being!) to help you, 24/7/365.

Name
First Last
Email*
Phone
Would you like to receive emails about upcoming deals and promotions?*
- Yes
- No thanks
Message*
CAPTCHA

All of our local numbers are answered 24 hours a day.

Kizzy, a James River Travel Consultant (with Bonnie, our Administration Assistant, in the background).

Richmond (HQ)

915 North Allen Avenue
Richmond, Virginia 23220
804.342.7300 (local)
877.342.7300 (toll-free)

Williamsburg

757.220.5466 (local)
877.422.1105 (toll-free)

Norfolk

757.853.5466 (local)
877.422.1105 (toll-free)

Customer Satisfaction Survey

If you have traveled with us recently, please take a moment to fill out our survey form!

Take Our Survey