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Customer Service

One of our core values is customer service, and we take your satisfaction very seriously. If you need assistance, there is someone here (a local human being!) to help you, 24/7/365. 


All of our local numbers are answered 24 hours a day.

Contact Our Bus Charter Office
Kizzy, a James River Travel Consultant (with Bonnie, our Administration Assistant, in the background).

Richmond (HQ)

915 North Allen Avenue
Richmond, Virginia 23220
804.342.7300 (local)
877.342.7300 (toll-free)


757.220.5466 (local)
877.342.7300 (toll-free)


757.853.5466 (local) 
877.342.7300 (toll-free)


Customer Satisfaction Survey

If you have traveled with us recently, please take a moment to fill out our survey form!

Take Our Survey