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James River Transportation named METRO Magazine’s Operator of the Year

James River Transportation was named METRO Magazine’s Operator of the Year for 2020 at the United Motorcoach Association’s annual EXPO.  The meeting was held January 19th – 23rd in Nashville, Tennessee.

James River Transportation was chosen because of its:

  • Innovative approach to doing business.
  • Commitment to high levels of Customer Service
  • Exceptional Safety and Reliability

President Stephen Story accepted the award on behalf of all James River Transportation employees, saying in part “Success reflects a great team effort, and there is no question that we have a fantastic team here.”

During 2019, James River received a number of prestigious awards, including:

  • International Motorcoach Group Operator of the Year
  • Virginia Governor’s Transportation Safety Award
  • Virginia Governor’s Honor Award for Public-Private Partnerships

James River Transportation is a full-service transportation provider and event planning organization with facilities located in Richmond and Norfolk. The company also has on-site operations at Richmond International Airport and Norfolk International Airport. Services include motorcoach and minicoach transportation, airport transfers, transportation management, contract services, and convention shuttles.

The company has been in business for over 90 years and is a Certified Member of the International Motorcoach Group (IMG).  The IMG is an invitation only partnership of the top transportation companies in North America.  IMG members are committed to high levels of safety, service and reliability. 

Stephen Story
Stephen Story, President of James River Transportation, accepting the award in Nashville.