Over 80 years of excellence.
More than 60 million safe miles.
At least 15 million remarkable passenger experiences.
We at Occasions want to thank you for all the hard work you and your team did. We enjoyed working with you and we hope to work with you in the future. Thank you again!”
1. The sales person met and exceeded my expectations in every way. Very professional and efficient. Prompt responses and extremely friendly. She set the standard for a lot of those I deal with to meet in my mind!
2. The driver was truly a professional. He responded quickly and was very open to inputs and suggestions. A great young man with sincerity and professionalism. He represented James River Bus Transportation in a very highly regarded manner and as the only personal contact I have had with your company-I can honestly say “Impressive” is how I would explain the company and this driver to anyone asking. I would recommend him to anyone as a driver without any hesitation!
3. The vehicle and its amenities exceeded my wildest dreams. It was spacious, comfortable and of the top 5 things the students enjoyed from the field trip over half mentioned the bus trip as a highlight of the trip. It was very clean and safe. It had lots of storage and exuded comfort.
4. I would simply like to add a big THANK-YOU to all the staff and professionals at James River for their assistance and extremely courteous expertise in helping our students explore this unique opportunity. You guys are the best in transportation and you truly made it so carefree. Thank-you so very much. I will always remember this trip as a highlight of my teaching career due to the ease of booking and communications passed in helping this be such a seamless event. Keep it up!
Your organization is an asset to your community. Given the limited charter school bus situation in the greater Richmond area, we were fortunate that James River Bus Lines could meet the many needs we had. Again, many thanks. You were a vital part of the success of our conference experience. May God bless you in all your endeavors.”
Thank you so much for all that you do to make my annual “pilgrimage” to Boston so successful. I know I can count on you for whatever strange thing I may need, even at the last minute. Please pass along to John Walton how wonderful a driver he is. Not only do I feel completely safe on the road, I know that his joyful attitude will keep 44 teenagers in good spirits! He is to be commended for his skills and attitude. I can’t thank him enough for making my responsibilities so much lighter.”
“As I’ve reviewed the responses of my Go for the Goal program facilitators to the surveys Bonnie sent after each college trip during November, it is very clear that James River Transportation is the premier bus company for school groups. I don’t think I’ve ever seen such positive comments in my 30+ years of taking field trips with chartered buses. I have always enjoyed superlative service from Sheila as I make the initial contacts; to know that my teachers are experiencing the same professionalism from the drivers is gratifying.””
The rating for our driver on a scale of 1 to 10 was a unanimous 10+++. Our guests really felt comfortable with her and loved her upbeat spirit and daily smile. Please let her know how much we appreciated her efforts on our behalf!