Over 90 years of excellence.
More than 80 million safe miles.
At least 18 million remarkable passenger experiences.
After arriving on a red-eye from Los Angeles that included a connecting flight, I found the James River booth at the Richmond Airport a welcome oasis. I appreciated their courtesy and rates. Having never been to Richmond I received the hospitality that Richmond exudes through my arrival trip to Henrico with Richard and my return trip to the airport with James a day after. Thank you, James River. I’ll see you in Virginia Beach soon.
The rating for our driver on a scale of 1 to 10 was a unanimous 10+++. Our guests really felt comfortable with her and loved her upbeat spirit and daily smile. Please let her know how much we appreciated her efforts on our behalf!
From the minute your driver picked us up at the Marriott Hotel in downtown Norfolk to the minute he dropped us off late that afternoon, he was fabulous. Not only was he a safe and cautious driver, but he seemed so interested in the tour our group was taking. It turned out that he was a history buff, and he was able to add so much information about the Tidewater area for these women who had come from all around the country. We all learned so much and everyone had a wonderful time.”
We have been very pleased over all these years, and we won’t take a class trip without James River Bus Lines.”
1. The sales person met and exceeded my expectations in every way. Very professional and efficient. Prompt responses and extremely friendly. She set the standard for a lot of those I deal with to meet in my mind!
2. The driver was truly a professional. He responded quickly and was very open to inputs and suggestions. A great young man with sincerity and professionalism. He represented James River Bus Transportation in a very highly regarded manner and as the only personal contact I have had with your company-I can honestly say “Impressive” is how I would explain the company and this driver to anyone asking. I would recommend him to anyone as a driver without any hesitation!
3. The vehicle and its amenities exceeded my wildest dreams. It was spacious, comfortable and of the top 5 things the students enjoyed from the field trip over half mentioned the bus trip as a highlight of the trip. It was very clean and safe. It had lots of storage and exuded comfort.
4. I would simply like to add a big THANK-YOU to all the staff and professionals at James River for their assistance and extremely courteous expertise in helping our students explore this unique opportunity. You guys are the best in transportation and you truly made it so carefree. Thank-you so very much. I will always remember this trip as a highlight of my teaching career due to the ease of booking and communications passed in helping this be such a seamless event. Keep it up!
Your organization is an asset to your community. Given the limited charter school bus situation in the greater Richmond area, we were fortunate that James River Bus Lines could meet the many needs we had. Again, many thanks. You were a vital part of the success of our conference experience. May God bless you in all your endeavors.”