Over 90 years of excellence.
More than 80 million safe miles.
At least 18 million remarkable passenger experiences.
Even though your company was not able to beat a competitor’s cost, I chose JRT because of the service you provided. Your quick-turn around time responding to my questions and your flexibility with providing my team with options swayed my decision to choose service over cost for my department’s outing. Thank you for your excellent service.”
The purpose of this letter is to inform you that the driver assigned to our tour was exceptional and very professional. Not only was he extremely friendly and helpful but he also went out of his way to ensure that the trip was enjoyable to all. As a retired school teacher, I really admired his interactions with the students. His willingness to help passengers, his “can do” attitude and friendly disposition reflect great credit on your company and the people of Virginia. Thank you for providing such a wonderful experience and an exceptional tour driver.
I would like to share with you the very nice experience my family and I had involving one of your drivers, Tom Reitzel. We recently visited Williamsburg, Virginia and had the pleasure of Tom’s service. Tom was an amazing asset to our trip and really enhanced our overall experience. He was a true pleasure to be around. Tom was available whenever we needed him and was amenable to our frequent changes. He really went above and beyond expectations.”
The rating for our driver on a scale of 1 to 10 was a unanimous 10+++. Our guests really felt comfortable with her and loved her upbeat spirit and daily smile. Please let her know how much we appreciated her efforts on our behalf!
I have used James River for multiple years for our field trips and I have always been pleased with your company and the customer support that is offered. I would highly recommend James River Transportation to all of my colleagues. Thank you so much!”
We have been very pleased over all these years, and we won’t take a class trip without James River Bus Lines.”