Over 90 years of excellence.
More than 80 million safe miles.
At least 18 million remarkable passenger experiences.
1. The sales person met and exceeded my expectations in every way. Very professional and efficient. Prompt responses and extremely friendly. She set the standard for a lot of those I deal with to meet in my mind!
2. The driver was truly a professional. He responded quickly and was very open to inputs and suggestions. A great young man with sincerity and professionalism. He represented James River Bus Transportation in a very highly regarded manner and as the only personal contact I have had with your company-I can honestly say “Impressive” is how I would explain the company and this driver to anyone asking. I would recommend him to anyone as a driver without any hesitation!
3. The vehicle and its amenities exceeded my wildest dreams. It was spacious, comfortable and of the top 5 things the students enjoyed from the field trip over half mentioned the bus trip as a highlight of the trip. It was very clean and safe. It had lots of storage and exuded comfort.
4. I would simply like to add a big THANK-YOU to all the staff and professionals at James River for their assistance and extremely courteous expertise in helping our students explore this unique opportunity. You guys are the best in transportation and you truly made it so carefree. Thank-you so very much. I will always remember this trip as a highlight of my teaching career due to the ease of booking and communications passed in helping this be such a seamless event. Keep it up!
The charter bus for the tacky lights tour last night was so much fun. Michael was amazing!!! Everyone is already talking about a tour for next year. A huge thanks to both you and Michael for the professionalism and ensuring that my friends and I had a blast.
You guys are wonderful to work with. We use you every year for our field trip for K-12 teachers. Reservations are handled promptly and expertly, and the coaches are always super-clean and pleasant to ride in, with friendly and knowledgeable drivers. I have to say that working with your company is one of the easiest and smoothest parts of my job!”
The purpose of this letter is to inform you that the driver assigned to our tour was exceptional and very professional. Not only was he extremely friendly and helpful but he also went out of his way to ensure that the trip was enjoyable to all. As a retired school teacher, I really admired his interactions with the students. His willingness to help passengers, his “can do” attitude and friendly disposition reflect great credit on your company and the people of Virginia. Thank you for providing such a wonderful experience and an exceptional tour driver.
Thank you so much for all that you do to make my annual “pilgrimage” to Boston so successful. I know I can count on you for whatever strange thing I may need, even at the last minute. Please pass along to John Walton how wonderful a driver he is. Not only do I feel completely safe on the road, I know that his joyful attitude will keep 44 teenagers in good spirits! He is to be commended for his skills and attitude. I can’t thank him enough for making my responsibilities so much lighter.”
We were very happy with the buses and the drivers. They were fantastic and so accommodating.”