Over 90 years of excellence.
More than 80 million safe miles.
At least 18 million remarkable passenger experiences.
The purpose of this letter is to inform you that the driver assigned to our tour was exceptional and very professional. Not only was he extremely friendly and helpful but he also went out of his way to ensure that the trip was enjoyable to all. As a retired school teacher, I really admired his interactions with the students. His willingness to help passengers, his “can do” attitude and friendly disposition reflect great credit on your company and the people of Virginia. Thank you for providing such a wonderful experience and an exceptional tour driver.
You guys are wonderful to work with. We use you every year for our field trip for K-12 teachers. Reservations are handled promptly and expertly, and the coaches are always super-clean and pleasant to ride in, with friendly and knowledgeable drivers. I have to say that working with your company is one of the easiest and smoothest parts of my job!”
Thank you for arranging the bus transportation for our Mid Atlantic Regional meeting held in Williamsburg last week. The driver did a wonderful job for us despite the heavy rain and traffic conditions. He was very professional and courteous and represented James River Transportation well. We will keep you in mind for our future transportation needs.”
After arriving on a red-eye from Los Angeles that included a connecting flight, I found the James River booth at the Richmond Airport a welcome oasis. I appreciated their courtesy and rates. Having never been to Richmond I received the hospitality that Richmond exudes through my arrival trip to Henrico with Richard and my return trip to the airport with James a day after. Thank you, James River. I’ll see you in Virginia Beach soon.
Even though your company was not able to beat a competitor’s cost, I chose JRT because of the service you provided. Your quick-turn around time responding to my questions and your flexibility with providing my team with options swayed my decision to choose service over cost for my department’s outing. Thank you for your excellent service.”
The charter bus for the tacky lights tour last night was so much fun. Michael was amazing!!! Everyone is already talking about a tour for next year. A huge thanks to both you and Michael for the professionalism and ensuring that my friends and I had a blast.