Over 80 years of excellence.
More than 60 million safe miles.
At least 15 million remarkable passenger experiences.
1. The sales person met and exceeded my expectations in every way. Very professional and efficient. Prompt responses and extremely friendly. She set the standard for a lot of those I deal with to meet in my mind!
2. The driver was truly a professional. He responded quickly and was very open to inputs and suggestions. A great young man with sincerity and professionalism. He represented James River Bus Transportation in a very highly regarded manner and as the only personal contact I have had with your company-I can honestly say “Impressive” is how I would explain the company and this driver to anyone asking. I would recommend him to anyone as a driver without any hesitation!
3. The vehicle and its amenities exceeded my wildest dreams. It was spacious, comfortable and of the top 5 things the students enjoyed from the field trip over half mentioned the bus trip as a highlight of the trip. It was very clean and safe. It had lots of storage and exuded comfort.
4. I would simply like to add a big THANK-YOU to all the staff and professionals at James River for their assistance and extremely courteous expertise in helping our students explore this unique opportunity. You guys are the best in transportation and you truly made it so carefree. Thank-you so very much. I will always remember this trip as a highlight of my teaching career due to the ease of booking and communications passed in helping this be such a seamless event. Keep it up!”
Thank you so much for all that you do to make my annual “pilgrimage” to Boston so successful. I know I can count on you for whatever strange thing I may need, even at the last minute. Please pass along to John Walton how wonderful a driver he is. Not only do I feel completely safe on the road, I know that his joyful attitude will keep 44 teenagers in good spirits! He is to be commended for his skills and attitude. I can’t thank him enough for making my responsibilities so much lighter.”
From the minute your driver picked us up at the Marriott Hotel in downtown Norfolk to the minute he dropped us off late that afternoon, he was fabulous. Not only was he a safe and cautious driver, but he seemed so interested in the tour our group was taking. It turned out that he was a history buff, and he was able to add so much information about the Tidewater area for these women who had come from all around the country. We all learned so much and everyone had a wonderful time.”
We were very happy with the buses and the drivers. They were fantastic and so accommodating.”
We have been very pleased over all these years, and we won’t take a class trip without James River Bus Lines.”
I have used James River for multiple years for our field trips and I have always been pleased with your company and the customer support that is offered. I would highly recommend James River Transportation to all of my colleagues. Thank you so much!”